leader in Iberia and Latin America joins Bilendi
Fondato nel 1999, il Gruppo Bilendi è diventato un leader europeo nella raccolta di dati per ricerche di mercato e coinvolgimento dei clienti.
Il team del gruppo Bilendi è composto da oltre 650 dipendenti in 21 uffici in 18 Paesi
Bilendi continua ad espandere e migliorare la propria offerta con l'acquisizione di Tandemz, società francese specializzata, leader nel reclutamento di tester UX. Tandemz è una piattaforma di reclutamento self-service che aiuta a trovare facilmente e in tutto il mondo partecipanti alla ricerca da tutto il mondo. La piattaforma vanta una community di oltre 30.000 tester.
Netquest è stato il principale fornitore di tecnologia e dati per le ricerche di mercato nella Penisola Iberica e in America Latina. L'acquisizione strategica di Netquest consente a Bilendi di estendere la propria presenza internazionale a nuove aree geografiche, migliorare la propria offerta e rafforzare le proprie tecnologie proprietarie, rendendola uno dei leader mondiali nel proprio settore.
Ecco le principali tappe dello sviluppo di Bilendi, dalla sua creazione fino ai giorni nostri.
Maximiles, un programma di fedeltà a punti multi-brand.
Maximiles amplia la sua esperienza in materia di relazioni con i clienti e fidelizzazione White Label.
Maximiles SA è quotata in borsa
Acquisizione della società iPoints Ltd.
Creazione di Maximiles.es e Maximiles.it.
Fabuleos, the cashback programme that pays up to 40% of purchases at more than 1300 online merchants
51% di partecipazione alla società 2WLS.
Acquisizione di Panelbiz GmbH.
Acquisizione di Badtech SA, editore di Dismoioù, soluzione di raccomandazioni social geolocalizzate.
Maximiles è presente in Francia, Regno Unito, Spagna e Italia.
Lancio di un sistema per la misurazione dell'efficienza delle campagne pubblicitarie e di un panel mobile.
Il gruppo adotta un nuovo nome, Bilendi, per consolidare la propria posizione internazionale e per rispondere alle mutazioni del mercato, ai bisogni dei propri clienti e all'evoluzione professionale dopo 25 anni di lavoro.
Bilendi sviluppa un carnet di sviluppo mobile.
Acquisizione di M3 Research, uno degli attori principali del mercato nordico, con panel altamente qualificati in Danimarca, Svezia, Norvegia e Finlandia. Contratto strategico con Vision Critical Communications Inc. per l’acquisizione dell'attività access panel di Springboard UK, nel Regno Unito.
Bilendi prosegue la sua crescita internazionale sul mercato dei servizi digitali per gli studi di mercato con l'apertura di un 2° ufficio a Colonia, in Germania.
Bilendi continua la sua crescita internazionale nel settore delle ricerche di mercato aprendo un nuovo ufficio a Madrid, Spagna.
Acquisizione di iVOX, la principale azienda belga di pannelli online.
Acquisizione di Via!, uno dei principali panel online in Italia e l'unico player locale indipendente.
Bilendi continua la sua crescita internazionale nel settore delle ricerche di mercato aprendo un nuovo ufficio a Zurigo, Svizzera.
Acquisizione di Discussnow, ora Bilendi Discuss, una piattaforma di conversazione e analisi multicanale, che offre agli attori del marketing e della ricerca nuove soluzioni per lo scambio con i loro clienti e la generazione di insight.
Acquisizione del gruppo tedesco respondi, attore europeo nella raccolta di dati per le ricerche di mercato e uno dei principali attori dei panel online in Europa.
Bilendi continua la sua crescita internazionale nel settore delle ricerche di mercato, aprendo un nuovo ufficio ad Amsterdam, Olanda
Viene creato il team US
BARI, il nuovo assistente di ricerca integrato che sfrutta ChatGPT e una IA interna, rende semplice l'analisi dei risultati della ricerca.
Ora i progetti di ricerca possono essere condotti non solo tramite app di messaggistica come WhatsApp o Messenger, ma anche tramite un portale Web intuitivo che garantisce un'esperienza di ricerca semplice.
Bilendi continua ad espandere e migliorare la propria offerta con l'acquisizione di Tandemz, società francese specializzata, leader nel reclutamento di tester UX. Tandemz è una piattaforma di reclutamento self-service che aiuta a trovare facilmente e in tutto il mondo partecipanti alla ricerca da tutto il mondo. La piattaforma vanta una community di oltre 30.000 tester.
Netquest è stato il principale fornitore di tecnologia e dati per le ricerche di mercato nella Penisola Iberica e in America Latina. L'acquisizione strategica di Netquest consente a Bilendi di estendere la propria presenza internazionale a nuove aree geografiche, migliorare la propria offerta e rafforzare le proprie tecnologie proprietarie, rendendola uno dei leader mondiali nel proprio settore.
Ecco le principali tappe dello sviluppo di Bilendi, dalla sua creazione fino ai giorni nostri.
Maximiles, un programma di fedeltà a punti multi-brand.
Maximiles amplia la sua esperienza in materia di relazioni con i clienti e fidelizzazione White Label.
Maximiles SA è quotata in borsa
Acquisizione della società iPoints Ltd.
Creazione di Maximiles.es e Maximiles.it.
Fabuleos, the cashback programme that pays up to 40% of purchases at more than 1300 online merchants
51% di partecipazione alla società 2WLS.
Acquisizione di Panelbiz GmbH.
Acquisizione di Badtech SA, editore di Dismoioù, soluzione di raccomandazioni social geolocalizzate.
Maximiles è presente in Francia, Regno Unito, Spagna e Italia.
Lancio di un sistema per la misurazione dell'efficienza delle campagne pubblicitarie e di un panel mobile.
Il gruppo adotta un nuovo nome, Bilendi, per consolidare la propria posizione internazionale e per rispondere alle mutazioni del mercato, ai bisogni dei propri clienti e all'evoluzione professionale dopo 25 anni di lavoro.
Bilendi sviluppa un carnet di sviluppo mobile.
Acquisizione di M3 Research, uno degli attori principali del mercato nordico, con panel altamente qualificati in Danimarca, Svezia, Norvegia e Finlandia. Contratto strategico con Vision Critical Communications Inc. per l’acquisizione dell'attività access panel di Springboard UK, nel Regno Unito.
Bilendi prosegue la sua crescita internazionale sul mercato dei servizi digitali per gli studi di mercato con l'apertura di un 2° ufficio a Colonia, in Germania.
Bilendi continua la sua crescita internazionale nel settore delle ricerche di mercato aprendo un nuovo ufficio a Madrid, Spagna.
Acquisizione di iVOX, la principale azienda belga di pannelli online.
Acquisizione di Via!, uno dei principali panel online in Italia e l'unico player locale indipendente.
Bilendi continua la sua crescita internazionale nel settore delle ricerche di mercato aprendo un nuovo ufficio a Zurigo, Svizzera.
Acquisizione di Discussnow, ora Bilendi Discuss, una piattaforma di conversazione e analisi multicanale, che offre agli attori del marketing e della ricerca nuove soluzioni per lo scambio con i loro clienti e la generazione di insight.
Acquisizione del gruppo tedesco respondi, attore europeo nella raccolta di dati per le ricerche di mercato e uno dei principali attori dei panel online in Europa.
Bilendi continua la sua crescita internazionale nel settore delle ricerche di mercato, aprendo un nuovo ufficio ad Amsterdam, Olanda
Viene creato il team US
BARI, il nuovo assistente di ricerca integrato che sfrutta ChatGPT e una IA interna, rende semplice l'analisi dei risultati della ricerca.
Ora i progetti di ricerca possono essere condotti non solo tramite app di messaggistica come WhatsApp o Messenger, ma anche tramite un portale Web intuitivo che garantisce un'esperienza di ricerca semplice.
Bilendi continua ad espandere e migliorare la propria offerta con l'acquisizione di Tandemz, società francese specializzata, leader nel reclutamento di tester UX. Tandemz è una piattaforma di reclutamento self-service che aiuta a trovare facilmente e in tutto il mondo partecipanti alla ricerca da tutto il mondo. La piattaforma vanta una community di oltre 30.000 tester.
Netquest è stato il principale fornitore di tecnologia e dati per le ricerche di mercato nella Penisola Iberica e in America Latina. L'acquisizione strategica di Netquest consente a Bilendi di estendere la propria presenza internazionale a nuove aree geografiche, migliorare la propria offerta e rafforzare le proprie tecnologie proprietarie, rendendola uno dei leader mondiali nel proprio settore.
m.bidou@bilendi.com
+33 1 44 88 60 30
Marc Bidou è Presidente e CEO di Bilendi, una società da lui fondata nel 1999 su un concetto originale: aiutare le aziende a fidelizzare i clienti, sempre più volatili nel nuovo mondo di Internet. Questa visione strategica ha permesso all'azienda di crescere rapidamente sia in crescita organica, aprendo il mercato dei panel on-line, sia in crescita esterna, attraverso l'acquisizione di diverse aziende leader nei propri mercati in Gran Bretagna, Germania e Marocco.
Marc è anche l'uomo chiave delle grandi imprese, in particolare nel settore bancario/assicurativo, nella distribuzione, nel turismo, nelle telecomunicazioni, ecc.
Marc ha messo il suo talento a disposizione di The Walt Disney Company nel 1990, per diventare successivamente Business Development Director di Disney Interactive (Europa, Medio Oriente e Africa) nel 1995.
Ha conseguito un Master di Scienze della Gestione all’Université Paris IX Dauphine, un DESS in Finanza presso l'Institut d'Etudes Politiques di Parigi e un Master in Gestione strategica presso l’HEC di Parigi.
g.richard@bilendi.com
Gilles joined Bilendi in June 2023 as CFO in charge of group finance and French human resources.
After ten years in financial control positions in subsidiaries of industrial groups and then in technology startups, he spent almost 15 years as CFO of small and medium-sized companies in shopper marketing and software edition sectors.
f.fabiani@bilendi.com
+33 6 10 03 29 61
François joined Bilendi in 2023 as Group Legal Director. He is in charge of all the legal aspects (corporate, contracts, GDPR compliance, acquisitions...) and of ESG matters. After numerous years as a lawyer (avocat) in M&A, François worked for international companies, leaders in their markets. He is a graduate of the Faculty of Law of Paris I (Master 2 in Law and Master 2 in Business Law) and of HEC (Corporate Finance ICCF) and holds an MBA.
Dopo diversi anni in varie società dedicate all’informatica, Hervé ha fondato Elma nel 1998; questa società di servizi IT è stata poi integrata nel gruppo Bilendi nel 2000.
Insieme ai suoi team, Hervé ha progettato e sviluppato la piattaforma tecnica Maximiles e sviluppa applicazioni web personalizzate. Specialista in database relazionali, è imbattibile su Unix, Windows e Mac OS.
s.lefebvre@bilendi.com
+33 1 44 88 60 30
Sylvain si è unito a Bilendi nel 2003 come Account Director per le marche commerciali BtoB. Con 20 anni di esperienza nei Marketing Services, Sylvain ha poi ampliato il suo ambito di responsabilità e ora gestisce tutte le attività di Bilendi legate al coinvolgimento e alla fidelizzazione del cliente.
h.bouaknin@bilendi.com
+33 6 10 53 10 64
Hugo joined the Bilendi group in 2024 as Director of Development for white label loyalty and customer engagement programs. With 25 years of experience in marketing & digital services in agencies and technology providers, Hugo has supported many large and medium-sized companies on their brand and business issues. Hugo's mission is to develop the activities of the Customer Engagement & Loyalty division by initiating new customer collaborations.
f.lanza@bilendi.com
+33 1 44 88 60 30
Fabienne vanta una solida esperienza nel marketing acquisita durante 10 anni in società di vendita per corrispondenza. Nel 2007, entra a far parte di una agenzia leader nei mercati di marketing digitale e database come Direttrice Commerciale.
In Bilendi dal 2012, Fabienne è responsabile per la monetizzazione del database del sito Maximiles Francia, Spagna e Italia, per lo sviluppo commerciale del sito di cashback Fabuleos così come delle attività mobili del gruppo: le app Maximiles e Tellmewhere.
l.deliry@bilendi.com
+33 1 44 88 60 30
Lucie si è unita a Bilendi nel 2004. Ha iniziato occupandosi delle vendite per poi spostarsi al marketing. Nel 2007, ha partecipato alla creazione del dipartimento Panel per la Francia e al lancio dei panel per la Spagna e l'Italia.
She now manages an Operational team and a Sales team, which assists market research companies, consulting firms and media agencies in their local and international online survey projects, solutions to measure the impact of digital marketing actions or interactive digital platform.
a.nuez@bilendi.com
+34 6 33 34 41 01
Ángel joined Bilendi in March 2020 in order to develop the commercial team to strengthen the business in Spain. His mission is to lead the commercial team, as well as assist market research companies and media agencies in the data collection process. He has developed a large part of his professional career in the commercial area where he has worked for 14 years at ODEC as Key Account Manager and as Commercial Director in market research companies such as Ipsos and Neurologyca – He has extensive experience in data capture, processing and presentations. He has a degree in Technical Computer Engineering from the Polytechnic University of Madrid and complements his education with training in Marketing, Project management and Big data.
d.merchan@bilendi.com
+34 6 26 40 86 22
David joined Bilendi in November 2020 in order to lead the Project Managers team in Spain, as well as manage and process the online panel. Among his functions are the effective creation of dashboards to know the performance and evolution of the studies in Spain, as well as the creation, control and implementation of CAWI projects, in all their phases. David completed his education in Economics at the University Complutense of Madrid and has a degree in Marketing and Market Research from the University Oberta of Catalonia. David began his professional career as a Senior Market Researcher for more than 15 years at GFK and worked in the Marketing department of the European University to develop research and market intelligence projects.
r.spicer@bilendi.com
+49 30 8800 139 49
Robin joined the company in March 2016. He leads Operations in the German-speaking region and is a member of the DACH management team.
Robin has over 20 years experience working in market research. Before joining Bilendi he was Technical Director (CTO) at Conoscenti GmbH and prior to that Director Data Technologies at Icon Added Value.
a.repic@bilendi.com
+41 79 678 00 31
Aleks has been managing Bilendi's newly established office in Zurich since 2022 and is responsible for the expansion and support of the client base in Switzerland. He studied psychology at the University of Zurich and majored in business, industrial and organisational psychology in his master's degree. Aleks has been working in the market research industry since 2014, holding various positions, most recently as project manager, at a renowned market and social research institute in Zurich.
r.fuertes@bilendi.com
+41 78 220 34 41
Raúl is since 2022 in charge of managing and expanding the business in Switzerland. Raúl has more than 10 years of experience in the market research industry. As a project manager and account manager, he was responsible for various data collections and analyses for the leading retailers in Switzerland and developed an in-depth understanding of the market research sector and its customers.
Florian joined the Bilendi Group in 2017 and has been active in online market research since 2013. His focus is consulting on digital data collection for market research institutes and companies. He has always been active in the DACH region and shares responsibility for the long-term expansion and support of Bilendi GmbH's client base.
e.rodia@bilendi.com
+44 207 819 2820
Enzo assumed the dual role of Head of Marketing and Media Sales in 2015. He is responsible for both the B2B and B2C marketing output in the UK, as well as leading a team dedicated to revenue generation through media sales.
Enzo has amost 20 years experience in the collection and use of marketing data. Prior to his current role he worked as the communications manager within Bilendi, and within the marketing teams of iPoints and Sodexho.
c.keith@bilendi.com
+44 207 819 2820
Craig è entrato in azienda nel 2008. È responsabile degli aspetti finanziari, legali, amministrativi e relativi alle risorse umane nel Regno Unito. Inoltre, è chiamato a partecipare al reporting e al budgeting di altre società del gruppo.
Craig ha una vasta esperienza nella creazione e nello sviluppo di funzioni finanziarie basate sull’automazione e lo snellimento delle procedure. In precedenza ha lavorato presso fish4, LTA, Dresdner Kleinwort Benson e varie aziende del settore petrolifero in Scozia.
d.cunill@bilendi.com
+44 207 819 2820
Daniel porta con sé in azienda 10 anni di esperienza nel business development, nell'innovazione e nella gestione del team. La sua carriera è iniziata presso Cint, fornitore di soluzioni software e panel, dove ha avviato le operations dell'azienda e ha gestito il team commerciale per i mercati dell'Europa Meridionale e dell'America Latina dall'ufficio che ha aperto, per conto dell'azienda, a Barcellona nel 2008.
Daniel è entrato a far parte di Bilendi provenendo da Ipsos Interactive Services, dove ha rivestito il ruolo di Head of Mobile EMEA e ha gestito la strategia Ipsos Mobile in Europa, Africa e Medio Oriente.
Attualmente Daniel gestisce il team Panel Sales and Operations presso Bilendi UK, oltre a ricoprire il ruolo di Head of Mobile Solutions.
s.boardman@bilendi.com
+44 207 819 2820
Stephen è un esperto nel campo della fidelizzazione e del coinvolgimento dei clienti. È entrato in azienda nel 2007.
He has played a major role in the development of loyalty in an extremely competitive context. He has worked with some of the biggest European brands, such as Mothercare, Dell, AOL, BDR Thermea and Baxi.
In precedenza Stephen aveva diretto per 5 anni un team presso ADVFN e faceva parte di Nettec, una società che distribuisce soluzioni digitali al grande pubblico per conto di importanti gruppi come News International.
c.villalba@bilendi.com
+33 1 44 88 60 30
Corinne è entrata nel gruppo Bilendi nel marzo 2015 come Direttrice per l’Europa del dipartimento "Services for Market Research". Con oltre 25 anni di esperienza in business development nel settore dei fornitori on-line di panel (Research Now), nelle operazioni di gestione per le aziende del mercato internazionale di ricerca (Ipsos, Kantar Operations) o svolgendo funzioni trasversali di gestione del cambiamento (International Research Southern Europe), la sua missione è la gestione strategica e operativa dei team commerciali e di produzione in Europa.
hicham.amadi@2wls.net
+212 5 22 21 66 61
Hicham è a capo di 2WLS, società pioniera nel campo della fidelizzazione in Marocco; l'azienda fa parte del gruppo Bilendi dal 2009.
Ingegnere laureato all’Ecole Nationale Supérieure di Caen, ha iniziato la sua carriera come consulente presso Atos Origin. Inoltre, è Presidente dell'Associazione delle aziende tecnologiche del Marocco (ASTEC). Hicham ha partecipato al progetto di legge sul piccolo imprenditore: in particolare, l'uso del m-payment per fornire servizi bancari e di previdenza sociale per le microimprese.
wiam.fahim@2wls.net
+212 5 22 21 66 61
Co-fondatrice di 2WLS nel 2005, Wiam è responsabile dell'attuazione della strategia di sviluppo di 2WL-Bilendi Marocco in Africa e nel Medio Oriente. Wiam è stata la responsabile operativa e del marketing per 9 anni prima di assumere la responsabilità per lo sviluppo internazionale nel 2014. Sotto la sua guida, il team di marketing ha lanciato e trasformato programmi di fidelizzazione di successo. Wiam ha oltre 15 anni di esperienza nel marketing, nella finanza e nell'industria chimica.
Ludivine joined Bilendi's webdesign team in 2001, before taking up the post of Artistic Director for the group. With her experience in organisation and her technical expertise, which was actively involved in the group's development, she went on to become Planning & Production Director in 2011.
Ludivine garantisce il miglioramento della qualità dello sviluppo così come la gestione e l'organizzazione del team tecnico (web designer, sviluppatori, amministratori di sistema) per assistere le varie entità del gruppo nella realizzazione dei loro progetti.
Guillaume si è unito a Bilendi Technology nel 2007 come sviluppatore, arrivando ad essere Direttore della R&S nel 2010. Nel 2014, ha inaugurato gli uffici di Bilendi Technology a Grenoble per espandere il team di sviluppatori. Sempre attento alle ultime novità in campo tecnologico, Guillaume ha acquisito più di 10 anni di solide competenze nel campo dell'architettura software, garanzia della qualità e database. Si è laureato presso il Cs2i di Limoges.
j.auma-aho@bilendi.com
+358 50 349 7543
Janne is our Country Manager in Finland and he has been a part of our journey since 2009. Janne is managing the Finnish office in Helsinki and serving local clients with Bilendi Finland's team of 7 in quantitative research projects ranging from providing just sample to implementing statistical analysis solutions. Janne’s team can also handle qualitative research.
Janne has a MSc (Business Administration) degree with a major in marketing and has previously been working at Keskisuomalainen Group within media research.
Janne has been a chairman of Finnish Association of Market Research Agencies and is currently in the board of Finnish Research Society which brings together over 200 research professionals and organises multiple events each year.
j.juntunen@bilendi.com
+358 440 373710
Janne started his journey with Bilendi March 2015 as a Research Manager, and currently works as a Senior Client Service Manager at Helsinki office. Janne has worked within the research industry from 2009, holding different positions within data collection, consulting private and public sector clients and also as an entrepreneur, consulting startups before joining Bilendi. Through these experiences Janne has gained knowledge from different sectors and what research needs they have in a changing market
c.glauser@bilendi.com
+46722200428
Cecilia has extensive experience in market research, analytics, and project management. She has worked both on the consulting side at Nepa and on the client side with companies such as ICA and SJ, where she has held various leadership positions. In addition, she is a co-founder of a SaaS startup in digital marketing.
Cecilia is Country Manager for the Swedish team, leading and developing Bilendi's business operations, alongside with being part of the Nordic management group.
m.lilius@bilendi.com
+46 70 673 96 97
Marianne joined Bilendi in November 2017 as Senior Consultant. Brand- and business development for leading companies across the Nordics have given Marianne valuable insights and knowledge within the communication and branding sector. She has represented both the buy- and sell-side providing her with extensive knowledge of all aspects of the industry and she has been in the research business since 2010, at NMA, today NEPA and Demoskop among others.
Andreas joined Bilendi GmbH in November 2015 as Sales Director DACH. Since 2018, he has been leading Bilendi GmbH as Managing Director DACH. Andreas has been active in market research in various roles since 2005. As Head of Key Account Management he worked for Questback for several years, was Managing Director of Liveloop GmbH and most recently Sales Director at respondi AG.
s.agerskov@bilendi.com
+45 30 88 88 94
With over two decades of experience in the Nordic research industry, Steen Agerskov serves as the Nordic CEO, overseeing all strategic and operational functions across our four offices in the region. His deep knowledge spans a broad spectrum of research disciplines, making him a trusted leader in the fields of data collection, analysis, and insights generation. Steen plays a pivotal role in ensuring the smooth operation of our Nordic offices but also in fostering strong client relationships and expanding business opportunities across Denmark, Sweden, Norway, and Finland. His client-focused approach and strategic mindset have been essential in driving the company's growth and maintaining its reputation for delivering high-quality, tailored research solutions. Steen was the co-founder of the Nordic research company, M3 Research, which was acquired by the Bilendi group in 2015
r.phillips@bilendi.com
+45 31 16 12 55
Rie is an experienced professional with over eight years of experience in market research. Rie is currenty serving as Nordic Director of Project Management Operations. With a background in driving high-impact quantitative data collection, Rie has led a skilled team of project managers and assistants, optimizing workflows, fostering innovative project solutions, and maintaining top-tier client communication across Nordic and international markets. Known for enhancing cross-functional collaboration, Rie partners closely with the other departments to refine strategies and elevate client satisfaction. She brings a global perspective and a sharp analytical edge to Bilendi & Respondi's operations.
n.klose@bilendi.com
+45 31 60 37 08
Nikolaj Klose is an experienced specialist in market research. He combines strategic insight with practical experience to deliver tailored solutions for clients. With a strong foundation in project management, digital marketing, and sales, Nikolaj is known for creating value in complex projects and ensuring results through close collaboration with clients. His ability to navigate the nuances of the industry makes him a trusted advisor. Quality, flexibility, and transparent dialogue are central elements of Nikolaj's approach.
He holds a Master's degree in International Business Communication (Cand.ling.merc) from Copenhagen Business School.
as.jacob@bilendi.com
+33 6 23 78 29 13
Anne-Sophie joined Bilendi in April 2024 as Chief Marketing Officer. With strong expertise in CRM, online acquisition and international experience, Anne-Sophie is in charge of managing the panels and the member experience, as well as the Corporate Communication of the Group.
g.vincent@bilendi.com
+33 (0)1 44 88 60 30
Géraldine joined Customer Engagement and Loyalty team in 2014 as Customer Director for a key account, and is now in charge of all white label programs operated in France as well as Maximiles.com premium partners.
With 20 years of experience working in agencies for customers from various sectors, she built strong marketing and technical skills.
Géraldine’s core mission is to guarantee the satisfaction of our customers on a daily basis. Results-oriented, she coordinates and federates multi-department project teams by ensuring compliance with Bilendi quality standards.
k.gaillard@bilendi.com
+33 (0)1 44 88 60 30
Karine joined the Services for Market Research department in 2015 as Director of Operations in France and Spain, after 8 years of experience in programming surveys and managing dedicated panels at AreYouNet.
She oversees a team of project managers and scripters who support all clients in the implementation and operational implementation of the services offered by Bilendi (online study fields, passive measurement solutions or interactive digital platform).
l.capris@bilendi.com
+33 (0)1 44 88 60 30
Liliana joined Bilendi in 2015 as Operations Director for Europe. With 15 years’ experience on the online panels sector, Liliana has held various positions within the industry, as operations team manager, cross-functional roles in change management, as well as promoter of the online panel activity within international market research organizations.
At Bilendi, Liliana is in charge of defining and implementing group level operations processes and procedures, as well as defining the technical evolutions and innovations necessary for running the Panel activity.
f.jacquet@bilendi.com
+33 (0)1 44 88 60 30
Fabrice joined Bilendi in 2014 as Maximiles Partnerships & Development Director.
He today manages Business Development of Bilendi’s activities related to Customer Engagement and Loyalty.
This ESME Sudria engineer, «Institut Image et Communication» major (Panthéon-Assas), brings to Blendi his sales experience and negotiation skills developed by more than 20 years of business development on the digital market; from the launch of the first multimedia pole of the Publicis group, through the creation of a multi-award-winning digital agency, to the evangelization and sale of the audience measurement platform of ComScore.
l.casula@bilendi.com
Luigi joined Bilendi in November 2021 as Country Manager for The Netherlands. Luigi has been active in Market Research since 2000 in various roles from Head of Research for VNU Business Publications to Research strategist for numerous A-brands with Prospex and he also has extensive sales experience in roles as European Sales Strategy Manager for World Directories and Sales Director for Reed Business b2b.
h.peramallee@bilendi.com
Hansley joined the Bilendi Group in October 2010 as Project Manager. In 2012 he was promoted as Head of the Project Management Division and actively participated in the creation of the Group’s project management tool. He played a pivotal role in the migration and integration of the German panel acquired by the group. He also piloted the introduction of scripting services to the Group activities.
In 2015, he returned to Mauritius, his country of origin, to create Bilendi Services Ltd, the production center of the Group. He currently manages the team in Mauritius focusing on four different business units which are: Project Management, Quotation Management, Scripting and Data Processing.
s.saiboo@bilendi.com
Swarna joined Bilendi Services in February 2022 as Data Processing Manager with 9 years experience going through different phases of data analysis, data reporting, fieldwork and market research across various industries.
n February 2023, she was promoted to Operations Director - Bilendi Services. Swarna is now in charge of the operational management of the Scripting, Quality Assurance and Data Processing departments ensuring well defined processes and procedures are in place.
j.allet@bilendi.com
Julien joined Bilendi Services in September 2015 as a project Manager. Previously, he had been working for local Market Research companies mainly for Data collection. Since 2016 Julien has been the head of the Project Management Team in Mauritius and has now a dedicated PM team of more than 12 local PMs under his responsibility.
j.soucient@bilendi.com
Julie joined Bilendi Services in July 2022 as Head of Marketing Operations with more than 6 years experience in the Marketing and Digital Marketing field.
She manages a team of 4 digital marketing and customer service coordinators. The Marketing department collaborates with all the Bilendi Marketing Managers on CRM, Customer Service and Digital Marketing projects.
g.rosse@bilendi.com
Guillaume joined Bilendi in October 2015 as Scripter. In 2016 was promoted as lead scripter and he now manages a growing team of 6 scripters providing technical & scripting solutions to all the offices across Europe.
d.nagayah@bilendi.com
Dessigen Joined the Bilendi Group in October 2018 as Data Analyst and was promoted as Lead Data Analyst in 2019. Adept at collecting, analysing , interpreting large datasets and developing new forecasting models, he now leads a growing team of data processors in Mauritius.
jf.petite@bilendi.com
Jean Francois joined Bilendi Services back in September 2015 as Quotation Manager before taking up the position of head of Quotation Management in 2016. Before joining ther group, he has been working in the customer relation and operation field for 15 years.
Jean François manages a team of 5 quotation managers assisting all Bilendi sales offices with their daily RFQs.
m.moheeput@bilendi.com
In September 2015, Maneesha joined Bilendi Services as a Quotation Manager. Since January 2017, she evolved as Sales Manager.
With the help of a dedicated team and a wide knowledge on various proprietary panels of Bilendi, she assists both locally managed clients and sales teams of the other Bilendi offices.
g.camacho@bilendi.com
Genito joined Bilendi in February 2015 as a Senior Project Manager and at beginning of 2016 he was appointed as Head of Operations for the UK office where he oversees a team of Projects Managers that support all client’s needs on Full-service studies, Omnibus, Communities set-up and Sample only projects.
He has 15 years of Market Research Experience (9 of those Healthcare Market Research). Prior to Bilendi, Genito has worked for 2 CV, All Global and MMRI.
b.mcfarlane@bilendi.com
Bennie is an expert in affiliate marketing, email marketing and media buying. He joined the company in September 2014 as Account Manager, a year later he assumed what is his current position Account Director. He is responsible for business development across the media team for both new and current clients.
Prior to his appointment he worked for big data companies Teradata and Progressive Digital Media. Bennie has been helping brands and agencies increase the performance of their online marketing projects for over 15 years.
d.abbate@bilendi.com
Daniele joined Bilendi in February 2023 as Country Director for Italy.
He has more than 12 years of experience in the market research sector. Daniele has held various positions in the industry, from analyst and sales roles at Nielsen, Business Development Manager at Research Now, Business Insight Manager for an Italian food retailer to heading sales at YouGov Italy.
d.dallavalle@bilendi.com
Davide works as a Business Development Director and is a member of the Board of Directors for the Italian office. He has been working in the market research sector for over 30 years: in 2007 he was one of the founders of VIA! company (acquired by Bilendi group in 2019), which deals with data collection and field management through its own Italian panel; after having held the role of CEO of VIA! for 5 years, he became Business Development Manager.
In 2000 he also founded 3Quality company, still directed by him, specializing in personal field services and traditional research.
a.arnaud@bilendi.com
For 30 years in the world of market research, Andrea has worked in major Market Research companies (KANTAR, Demoskopea….) dealing with scripting and data processing and managing, in the last 10 years, only Online projects.
In 2016 he started dealing with New business for a Panel provider and from January 2020 he joined Bilendi with the aim of increasing the customer platform and their loyalty.
c.pergamo@bilendi.com
Chiara has been working as a Panel Manager since 2012, year in which she began her experience in the market research sector in VIA! company (acquired by the Bilendi group in 2019). After a few years in which she worked on the proprietary panel of VIA! through its operational management and support to panelists, she is now in charge of all the processes related to panel (acquisitions, management, privacy ...) and actively collaborates with all the departments of the company (Sales, PM, Finance, Management).
g.giordano@bilendi.com
Gianluca has been working in the Market Research sector since 2003. Graduated in Social Psychology, he began as a qualitative researcher, and then progressively also dealt with quantitative research.
After working in several Research Institutes, in 2010 he joined Via! as Project Manager and Scripter; here he was able to put at the service of his clients the skills of researcher quali-quantitative acquired in previous years, allowing him to better understand their requests and support them in all stages of research. He has also actively contributed to the growth and development of the company through the training of new PMs.
In 2019, after the acquisition of Via! by Bilendi, Gianluca became Head of Project Management; currently, in addition to performing the activity of Project Manager, he leads the Italian team of PMs, coordinating their activities, providing support and defining the standards to be followed.
o.hellwig@bilendi.com
+49 221 272318 111
Otto holds a university degree in sociology, psychology and media studies and a doctorate from the University of Cologne. He has been active in the field of market and social research since the early 1990s. Otto was founder and board member of respondi AG and has been chairman of the board of the German Society for Online Research (DGOF) since 2013. With the merger of Bilendi and respondi, he took on the role of Corporate Integration Director.
m.tewes@bilendi.com
+49 221 272318 141
Maria has been in the market research industry for over 12 years. After graduating with a degree in business administration for market and communication research, she first worked for an international market research institute. She then joined respondi in 2011 in the sales department. As Sales Director, she was most recently responsible for German sales and now holds the same position at Bilendi & respondi.
a.konszack@bilendi.com
+49 30 8800 139 52
Anne has led Bilendi's Key Account Management team since 2022. She started working for Bilendi in Berlin (previously Panelbiz) in 2010 after completing her market and social research specialist training. Since then, she has overseen two of the largest, internationally active clients of the Bilendi Group, among others.
o.dolay@bilendi.com
+33 6 80 34 81 47
Orkan holds a university degree in economics from Lumière Lyon 2 University and worked for respondi for almost 15 years in various roles. Most recently, he was responsible for the entire operational business as Chief Operating Officer. With the merger of Bilendi and respondi, he took on the role of Director Business Integration & Development.